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Game images missing

Sleuth Admin
Sleuth Admin

Hello all,

I seem to have left an old credit card on file with our hosting provider, and now game images aren't serving.

I'm working to get it fixed, but it will likely take a few hours to get everything straightened out. I'm sorry about the disruption.

Replies
Miss Whiz
Miss Whiz

Hi!
I recently began to play here, but had to quit the case for three times now, due to a system error. Is there anyone around here still to fix this?

Georgina Clements
Georgina Clements

Hello,

I just played now, during my first game everything was fine. I am in my second game now and I cannot seem to find the body and any clues in the victims residence :(

piao90
piao90

Hi there, I am facing the same problem as Gerogina Clements. It shows an error message, when the game starts, there is no body or clue to be found.

Ardelia
Ardelia

have to quit those with the error 19, all my quits were due to this

1UP WOMAN
1UP WOMAN

Hello!

I streamed Sleuth: Shades of Mystery on YouTube today and there was an error message saying - "Something went wrong with that command: mystery_accept_case 19." Unfortunately, it seems that other users have encountered error 19 as well. After the message showed, the crime scene was empty with no clues and no body to be found. I can send you the link to the stream, so you can see exactly what happened. We tried to solve the case without a body and clues, but I and my YouTube Friends ultimately decided to quit the case, so we wouldn't chance a loss being on our record. We have never quit a case before, but due to this error it was a choice we had to make.

Please remove the quits and/or false accusations off of everyone's record who had this issue. Please fix this soon. I really love this game and I enjoy streaming it! I used to play on my old account back when the game first started. I'm a long time fan of this game and I still want to be able to stream it.

1UP WOMAN
1UP WOMAN

Hello! I played the game again last week and error 19 happened again. I streamed it and there were no clues and body to be found. We tried to solve the case without it, but that is a tough task. My subscribers still want me to stream the game, so I will be playing today. It would be much better if someone can fix the error though. So far we have 1 quit and 1 false accusation due to error 19. Please help and remove the quits and/or false accusations that anyone has received due to this error in the game. Thank you!

LilithRose
LilithRose

I am having the same issue with mystery accept case 19. I have had to quit 3 cases due to this. Please remove them off the quite/ or false case. And please try and fix this issue

Mandelin
Mandelin

Have also had this issue! But Ive been on this site for 10+ years and can tell you there has been no updates of any kind so I don't think this will get fixed. They just rake in the subscriptions and don't update the game...

Mista Drac
Mista Drac

I just started my subscription this morning and this happened to me just now. I sent a message regarding the "bug" -- sure they're aware of it by now - lol. I guess I'll have to quit a case on my first day! Not too happy about that.

Mista Drac
Mista Drac

2nd case I had to quit due to no clues and no body to investigate. 2 of last 4 cases at this point. hopefully this isn't going to continue.

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